Applied Sociometry. Module 5. Encounter. Handling Encounters & Conflicts

By exploring role and role development concepts in sociometry, practitioners can create more effective and supportive group environments. Course led by expert Jacomien Ilbrink-de Visser from the Netherlands, CP, PAT (TEP in training)


$60 (One Module) - 100 days access
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About the Course: 

Sociometry is a quantitative method for measuring social relationships. Developed by Jacob L. Moreno, it involves analyzing the patterns and structures of social interactions within a group. Sociometry aims to uncover the underlying social connections, such as friendships, alliances, and conflicts, by mapping out the preferences and choices individuals make regarding their relationships with others. This approach is often used in psychology, sociology, and organizational studies to improve group dynamics, enhance communication, and resolve conflicts. 


Encounter and conflict are natural parts of group dynamics, and this module equips with powerful tools to navigate them effectively. Using two proven models— Classical and Simultaneous Action-Observer Strategy (SA-OS)—participants learn to recognize and address the underlying causes of conflicts while fostering meaningful connections within the group.

This module emphasizes the importance of authentic communication, empathy, and constructive engagement during challenging situations. Experiential exercises demonstrate how to facilitate individuals in the group to gain insights into their own conflict-handling strategies, enabling them to approach encounters with clarity and confidence.

By mastering these techniques, group leaders can guide their participants toward deeper understanding, mutual respect, and effective resolution of interpersonal challenges, creating a supportive and harmonious environment for growth and transformation. This module is an essential resource for anyone working in group settings who aims to turn conflicts into opportunities for connection and collaboration.


Join an exciting transformative journey with 9 professionals—therapists, counselors, and coaches—from the US, Netherlands, Spain, Nepal, Latvia, Hong Kong, and Malaysia. Guided by instructor Jacomien Ilbrink-de Visser, CP, PAT (TEP in training).



This module is designed for:

• Therapists

• Social workers

• Counselors

• Educators

• Coaches

• Community leaders

• Researchers

• Criminal justice officers

• New to action methods

• Experienced practitioners seeking to expand their skillset

• Students in mental health fields

• Professionals interested in applying sociometry techniques in their work.

Appropriate for those who are new to action methods, as well as experienced practitioners, students in mental health fields, and those who want to develop their skills in action methods. 



Learning Objectives:

Demonstrate how to identify and reflect on personal strategies for managing conflicts within a group, fostering greater self-awareness and adaptability in challenging situations.
Provide practical tools and methods, grounded in Classical model and Simultaneous Action-Observer Strategy (SA-OS), to effectively handle encounters and transform conflicts into opportunities for understanding, connection, and resolution.



Module highlights:

• Key Sociometric concepts: action sociograms, spectrograms, sharing

• Facilitation Skills: leading encounters utilizing two effective models



How and where to use:

In Education, for: 

• Classroom Dynamics

• Bullying Prevention

• Conflict management

• Building relationship


In Organizational Development, for: 

• Team Building

• Change Management

• Conflict resolution


In Therapy and Counseling, for:

• Group Therapy

• Couples and Family Therapy

• Substance Use Counseling


In Community Development, for: 

• Community Building

• Conflict Resolution


In Health and Social Services, for: 

• Patient Care

• Social Work


In Research, for: 

• Social Science Research


In Criminal Justice, for: 

• Rehabilitation Programs

• Gang Dynamics



Presenter:

Jacomien Ilbrink-de Visser from the Netherlands, CP, PAT (TEP in training). Jacomien received her training in psychodrama in New York City, where she mastered the application of explicit sociometry, also known as hand-on-shoulders sociometry. Over the past decade, she has specialized in teaching sociometry to clinicians, coaches, and educators in Europe, developing a structured approach to its safe application using Moreno’s developmental theory as a guideline.

Module Includes:

Main Content:

• Videos - 109 min

• Handouts - 10 min

• Test - 30 min 

• Course Survey - 5 min 


Recommended Content:

• Practicum - 75 min


Hours for Certificate:

• 4 training hours on the Action Explorations Education Certificate. Our courses may be applied toward professional certification/training hours, depending on your board’s policies. Please verify eligibility with your certifying board or primary trainer. We’re happy to connect and answer questions about course content, hours, and documentation. Reach out anytime with your questions.